StudentUniverse Gains Savings, Scalability, and a Partner with ITA
StudentUniverse chose ITA and QPX™ for three reasons: anticipated cost savings, the ability to give their travelers a better shopping experience, and the need to find a technology provider capable of supporting their evolving needs.
Within the first month of switching, StudentUniverse realized lower query costs and efficiencies in searching. They immediately saved tens of thousands of dollars, and the savings continue to grow exponentially. But, significant cost savings were just the start.
The versatility of QPX lets StudentUniverse quickly implement projects that weren’t previously cost-effective or technically feasible. They’ve already launched flexible date shopping, which allows travelers to shop for the lowest fare within a +/- 3 day window of their preferred departure or arrival date. QPX will also allow them to implement advanced shopping features such as nearby airports, multiple destination shopping, and filters that let travelers fine-tune the query to meet their individual needs (e.g. the ability to trade a longer layover for a lower price). These new features will provide more tailored and meaningful results, while making it easy for young travelers to find the cheapest way possible to get from their closest college airport to any number of cities they might be interested in visiting.
StudentUniverse and their travelers also benefit directly from the scalability of QPX. When students plan for winter break, spring break, and spring semester study abroad programs, www.studentuniverse.com experiences record volumes. ITA works with StudentUniverse, in anticipation of peaks in volume, to add new servers and expand capacity within a few short weeks. There are no interruptions in service and StudentUniverse is able to maintain the improved speed and accuracy their travelers have grown accustomed to.
StudentUniverse found exactly what they were looking for in ITA: real cost savings, a powerful and innovative shopping experience for their customers, and a partner who is capable of growing with their immediate and long term business needs.