ITA Software products for airfare pricing and shopping are among the most innovative and flexible on the market today, preferred by many of the world's leading airlines.
Maximize Transaction Revenue
Increase conversions with advanced shopping
Improve revenue across sales and service channels with best-of-breed airline shopping solutions from ITA that quickly identify the most relevant products for your customer. Incorporate advanced shopping displays with calendars, alternative destinations, and upsell capability. Use merchandising products to drive fare upgrades, increase ancillary revenues, and tailor the shopping experience. With ITA, it's quicker and easier for customers to find and purchase just the right products for their travel needs.
Compute fees and fares more accurately with our automated refund and reissue solution. Customers are assured all flight options are correctly priced and bookable. Dynamically display accurate baggage allowances and fees with our automated baggage pricing solution. Customers and airline agents will experience less frustration and errors during the baggage pricing and check-in process.
Satisfy Every Customer
Deliver consistency across all channels
Deploy ITA's pricing and shopping solutions in any distribution channel you choose: websites, online booking tools, call centers, and/or mobile applications. Wherever your customers find you, they'll find consistent service and results.
Tailor the customer experience
Tailor the shopping experience by channel, market, and customer. That translates into more customers and higher satisfaction, even when they purchase across alliances, partnerships, and with award redemption programs.
Reduce Enterprise Costs
Simplify the process
Slash the cost of servicing your most complicated transactions. With ITA ReShop™, customers can quickly manage their own shopping needs, ticket changes, and refunds. ITA ReShop cuts agent interaction times from thirty minutes to less than one minute. Significantly reduce the time it takes to define and manage ancillary products and eliminate the need for specialty training of industry filing, with our intuitive merchandising module.
Dramatically lower the operating costs of infrastructure, maintenance, and training by harnessing ITA’s computing power capable of processing the extraordinary transaction volumes seen in e-commerce today.
Easily adopt system changes
As the industry continues to evolve, our technology evolves as well. With new standards, upgrades, and enhancements built into every ITA product, you'll never worry about lagging behind.
Grow and transform with ease
Make changes quickly and efficiently with ITA's highly configurable XML interface. Respond rapidly to shifting market conditions. Easily configure ITA's pricing and shopping products to optimize performance for your needs today and in the future.
> Learn more about our pricing and shopping product innovations