Airline Customer Case Studies

		ITA is helping Aeroplan, a pioneer in dynamic reward redemption, take air reward shopping to new heights. > Aeroplan Case Study

		Alaska Airlines was the first to use QPX™ upsell capability and launch ReShop™. Learn how Alaska Airlines is empowering its customers and increasing revenues with QPX and ITA. > Alaska Airlines ReShop™ Case Study > Alaska Airlines Upselling Case Study

		Direct sales are up dramatically at Alitalia due to the strength of QPX and its advanced sales features for revenue and reward shopping. > Alitalia Case Study

		American Airlines creates a superior online user experience by using QPX to power its convenient calendar, award shopping, online reprice/reissue transactions, multi-city searches, network and interline shopping, one-way or segment pricing options, and its intuitive cabin class matrix. > American Airlines Case Study

		In March of 2012, Cape Air became the first airline to use ITA’s new airline platform which combines modern, scalable technology with intuitive, customer-centric features. The system will help Cape Air streamline bookings and greatly enhance the end-to-end passenger experience. > Cape Air Case Study

		The flexibility of ITA's airline shopping technology allows Club Premier to expand their programs and the features they provide members. > Club Premier Case Study

		United uses QPX and multiple-partner reward shopping to generate ancillary revenue and improve customer satisfaction. United is now the merged United Airlines and Continental Airlines > United Case Study

		When US Airways and America West merged, online query volumes jumped 67% over a single weekend. ITA's scalable, high-performance software easily handled the influx. > US Airways Case Study