Automate. Simplify. Stop revenue leakage.
- ReShop™ is ITA Software's innovative, automated ticket reprice/reissue feature
- Presents agents and customers with a complete set of fully-priced and availability-checked shopping alternatives
- Compares new and old itineraries, automatically recalculating under or over-payments
- Reduces agent reissue interaction times from thirty minutes to less than one minute, yielding significant labor savings per reprice/reissue transaction
- Integrates full QPX shopping capabilities
- Comprehensive, availability-checked searches
- Upsell, flexible date, calendar, and multiple destination shopping
- Accurate application and clear display of all relevant fare rules, restrictions, taxes, penalties, and fees
- ReShop Dynamic Waivers automates and improves the application of waiver rules and penalties during the reissue process
- Enables accurate and efficient collection of fee and fare differences, eliminating revenue leakage
- Supports shopping and pricing of multiple passengers simultaneously, adjusting for individual discounts, changes in passenger status, and companion fares
- Allows user to reprice and shop for revenue and reward tickets
- Implements all US/CA and international pricing principles, public and private fares, fare by rule and constructed fares, and all sales restrictions
- Uses flexible industry standards like ATPCO Cat 31 to express airline business rules for reissues and Cat 33 for refunds
- Eliminates the need to manually compare the cost of refunding or reissuing your ticket, automatically presenting the best alternative
- Calculates taxes, multiple currencies, penalties, fees, and fare differences
ReShop™ Dynamic Waivers
ReShop now automates the application of waiver rules and penalties. With ReShop Dynamic Waivers, airlines can greatly reduce the chance of manual errors often associated with the calculation and application of waivers.
In addition, airlines now have the flexibility needed to respond immediately to temporary disruptions in service caused by weather or unanticipated ground conditions. ReShop Dynamic Waivers offers a simple user interface that lets an airline author waiver rules for specific situations and apply those waivers within minutes, without waiting for standard ATPCO load times. This creates huge time savings for your agents and eminently more satisfied customers.
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